Privacy Policy

Last Updated: October 10, 2023

Thank you for choosing Argon Hosting ("we," "us," or "our") for your hosting and data storage needs. We are committed to safeguarding your privacy and personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal data when you use our services, visit our website, or interact with us in any way.

 

We may collect the following categories of personal data from our customers and website visitors:

 

2.1. Customer Information:

  • Full legal name
  • Address
  • Phone number
  • Email address
  • Payment information (e.g., credit card details)
  • Files contained on the servers you rent or colocate with us
  • Physical server information if you choose to buy or colocate

 

2.2. Website Visitors:

  • IP address
  • Cookies (for more details, please refer to our Cookie Policy)
  • Device information (e.g., browser type, operating system)
  • Website usage information

 

We collect and process personal data for the following purposes:

 

3.1. Providing Services:

  • To create and manage customer accounts.
  • To provide hosting and server services.
  • To maintain server and network security.

 

3.2. Billing and Payments:

  • To process payments and invoices.
  • To ensure accurate billing and record-keeping.

 

3.3. Customer Support:

To respond to customer inquiries and provide technical support.

 

3.4. Legal and Regulatory Compliance:

  • To comply with legal obligations, including tax and financial regulations.
  • To respond to lawful requests from law enforcement agencies.

 

3.5. Improving Services:

  • To analyze and enhance the quality and performance of our services.
  • To develop new features and offerings.

 

3.6. Marketing:

With your consent, we may send you promotional and marketing materials. You can opt out of marketing communications at any time.

 

We take data security seriously and employ various measures to safeguard your personal information:

 

4.1. Data Encryption:

We use industry-standard encryption protocols to protect data during transmission.

 

4.2. Data Access Control:

  • Access to customer data is restricted to authorized personnel only.
  • We regularly review access permissions to ensure data security.

 

4.3. Data Retention:

  • We retain personal data for the minimum time required for the purpose for which it was collected.
  • We comply with legal requirements related to data retention.

 

4.4. Server Security:

Our servers are located in secure data centers and are protected with state-of-the-art security measures.

 

We do not sell or rent your personal data to third parties. However, we may share your data with:

 

5.1. Service Providers:

Third-party service providers who assist us in delivering our services (e.g., payment processors).

 

5.2. Legal Obligations:

Law enforcement agencies or other authorities when legally required.

 

As a data subject, you have the following rights:

 

6.1. Access:

You can request access to the personal data we hold about you.

 

6.2. Correction:

You can request the correction of inaccurate or incomplete data.

 

6.3. Deletion:

You can request the deletion of your personal data, subject to legal and contractual obligations.

 

6.4. Withdrawal of Consent:

You can withdraw your consent for marketing communications.

 

6.5. Data Portability:

You can request the transfer of your data to another service provider.

 

Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:

 

Argon Hosting, Corso Buenos Aires 45, Milan, Italy

 

 

Phone: +1 (330) 702-6193

 

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please check this page periodically for updates.

 

Effective Date: 10/20/2023

 

By using our services and website, you consent to the practices outlined in this Privacy Policy. Thank you for choosing Argon Hosting. Your privacy is important to us, and we are committed to protecting your personal information.